TRAC: The Real Estate Appraisal Company leads the pack when it comes to technology
At TRAC: The Real Estate Appraisal Company, we have a confession to make: We are technology junkies. We use the latest technology available today to bring you high quality, accurate appraisals.
While appraisal fees haven't necessarily gone up over the years, the demands placed on individual appraisers have. We put quality first, but we know that turnaround time is a big concern for many clients. So, we've simply optimized our routine processes to do more in less time. Our continuous efforts to be the best have convinced us that using the very latest in new technology allows us to provide more comprehensive reports, quicker turnaround times and excellent customer service.
Way back when, a great deal of orders arrived via fax and were confirmed with phone calls once we got back to the office. Often, in this scenario, it might of taken hours to hear back to see if the order could be taken. These days, when orders are entered on this website, we receive a text message on our phones. We often log into this site from the field and send back an e-mail confirmation – including the time and date for the inspection if we've been able to talk to the occupant.
Take a look at how TRAC: The Real Estate Appraisal Company makes ordering easier
At TRAC: The Real Estate Appraisal Company we understand it's all about "cycle time". We don't make you wait around for replies because we understand the speed at which we get things done directly effects your bottom-line. This website has proven to reduce cycle time for us and our clients by enhancing our communications.
Data Gathering Tools
One of the most time consuming parts of an appraisal is gathering the data. We spend quite a bit of time obtaining both specific information about the subject property and general data about the local market and developing trends. Once again, technology has stepped in to help TRAC: The Real Estate Appraisal Company.
Instead of using paper forms and pencils and then re-keying all the information back at the office, don't be surprised to see us with a tablet PC or collecting data using an app created for our phones that even lets us sketch a floorplan right on site. And instead of using an old tape measure, a larger percentage appraisers are utilizing accurate laser measuring devices that also help measure hard to access areas.
We combine all of these different technologies to ensure that the final report is thorough and accurate, requiring fewer call-backs and revisions. A real money saver for busy appraisal clients.
Here at TRAC: The Real Estate Appraisal Company we make sure you have more options to receive your report.
The majority of our appraisals are delivered through e-mail as PDF documents. Most of our clients prefer e-mail because we're all accustomed to getting attachments like PDFs in our mail. It's a lot better than the old days when everything was on paper. But, we've even been able to innovate report delivery with this website.
Everyone knows how frustrating it is to lose a file. Or have you ever had an attachment blocked because it was too big? We've come up with a solution for those problems, too. Whenever we send an appraisal, the client is e-mailed a download link to retrieve the PDF. So, at that point, it doesn't matter if all the extra photos and maps in the report result in a large file that would normally be blocked by e-mail. And the best thing is that the file will be hosted on this site for 90 days. So if you lose the file, you can log back in here and retrieve it again - saving you time, since we won't even need to run back to the computer.
Lastly, we use all digital workfiles...
It would probably be easier if appraisers could never have to think about an assignment again after writing and giving it to the client. However, appraisals are employed to show the condition of a property on the inspection date. Therefore, appraisers need to keep their reports for 5 years in case any disputes or other matters arise regarding the property.
To sum it all up, TRAC: The Real Estate Appraisal Company uses all the technology available to us technology to improve service. By storing every aspect of the appraisal - notes, sketches, supporting documentation and calculations - along with the appraisal electronically, we skip the old-fashioned file folders and only need our computer to recall precisely what that job was about.
These are just a few examples of how we use technology daily. Investing in the right software, services, gadgets and gizmos allows the appraiser to deliver reports quicker, more efficiently and with higher degrees of accuracy.